Roundysfeedback Tellsmg Com has moved the Roundy’s Customer Satisfaction Survey to www.krogerfeedback.com, requiring shoppers to enter the updated URL to share their experience. To begin, you need a computer, tablet or smartphone with internet access, a recent receipt that displays the date, time, four‑digit store number, two‑digit lane and four‑digit transaction ID, and you must be 18 years or older. The receipt provides the survey invitation code and ensures your responses are linked to the correct transaction. Completing the questionnaire enters you into a monthly drawing for a $50 gift card that can be redeemed at any Roundy’s location or participating partner stores, giving a modest incentive for honest feedback.
To finish the survey, open a web browser, type www.krogerfeedback.com, and follow the on‑screen prompts: select English or Español, then enter the visit date, time, store number, lane and transaction number exactly as shown on the receipt. Answer rating scales, multiple‑choice boxes and short text fields, using the full scale for numeric items and concise comments for open responses. When the sweepstakes page appears, you may provide an email or phone number to join the draw, or simply close the window to submit feedback only. Roundy’s privacy policy, linked at the bottom of the survey page, explains data handling and the separate storage of sweepstakes entries. For technical help, call 555‑123‑4567 or ask store staff to reprint a receipt with a new code.
The Roundy’s Customer Satisfaction Survey has moved to www.krogerfeedback.com
The survey now lives on a new web address, so shoppers must use the updated link to share their experience. This change helps the company collect feedback more efficiently and gives participants a chance to win a $50 gift card.
Why the survey matters for shoppers and the store
Customer feedback shows what works well and what needs fixing inside the grocery chain. When shoppers answer honestly, the store can adjust staff greetings, checkout speed, and product placement.
Taking the survey enters you into a monthly drawing for a $50 gift card usable at Roundy’s and partner locations. The prize adds a small incentive to share thoughts.
What you need before starting the questionnaire
You will need a computer, tablet, or smartphone with internet access, and a recent receipt that includes the survey invitation code. The receipt provides the store number, lane, and transaction details required by the form.
- Device with a web browser.
- Ability to read and type in English.
- Receipt with date, time, store number, lane, and transaction ID.
- Age 18 or older.
Step‑by‑step to complete the survey online
This short walks you through each screen you will see on the new site. Follow the instructions in order to avoid errors.
- Open a web browser and type www.krogerfeedback.com into the address bar.
- If you prefer Spanish, click the blue link labelled “Español.” Otherwise stay in English.
- Enter the date of your visit, the time, the four‑digit store number, the two‑digit lane, and the four‑digit transaction number exactly as they appear on the receipt. A red‑highlighted diagram on the page helps you spot each field.
- Read each question carefully and choose the answer that reflects your experience. The questionnaire includes rating scales, multiple‑choice boxes, and short text fields.
- When you reach the sweepstakes page, decide whether to share your name and email or phone number. If you do not want to be entered, close the browser window at this point.
You Will Need:
How to answer questions honestly and efficiently
Take a minute to recall the specific moment you are being asked about. Focus on factual details rather than assumptions.
- For rating questions, use the full scale (e.g., 1‑5) instead of defaulting to the middle value.
- If a text box appears, write concise comments about what you liked or disliked.
- Skip any question that does not apply; most surveys allow “Not applicable” as an option.
the sweepstakes entry
The sweepstakes is optional but offers a chance to win a $50 gift card. The prize can be used at any Roundy’s location and select partner stores.
To enter, provide a valid email address or phone number. The company keeps this separate from the survey responses and deletes after the draw.
Privacy and data handling policies
Roundy’s follows a privacy policy that protects the personal data you share. The survey platform stores only the needed for the draw and for improving store operations.
The official site www.krogerfeedback.com displays a link to the privacy notice, which explains how data is stored, used, and protected.
Contact and nearby services
If you have trouble accessing the survey, call the Roundy’s customer service office at 555‑123‑4567. The office is located at 123 Market Street, Anytown, USA.
For in‑person assistance, visit the nearest Roundy’s store. Staff can reprint a receipt with a fresh survey code or help you troubleshoot browser issues.
Tips for a smooth survey experience
Before you start, make sure your device’s battery is charged and your internet connection is stable. Clear browser cache if a page fails to load.
- Use a desktop computer for the widest view of the form.
- Keep the receipt nearby to avoid typing errors.
- Allow 5‑10 minutes to finish all sections.
Frequently Asked Questions
Below are common questions shoppers ask about the Roundy’s satisfaction survey. Each answer gives clear instructions and additional details.
What should I do if the website is not loading?
If the page fails to appear, first check your internet connection by opening another site such as www.google.com. A slow connection can cause timeouts. Next, clear your browser’s cache and cookies; this removes old files that might block the new site. If you still see a blank screen, try a different browser like Chrome, Firefox, or Edge. Sometimes security settings on public Wi‑Fi block certain scripts, so switching to a home network helps. Finally, if none of these steps work, call the Roundy’s help line at 555‑123‑4567 and ask for technical assistance. The support team can verify whether the site is down for maintenance and give you an estimate of when will be back.
Can I complete the survey on a mobile phone?
Yes, the survey is mobile‑friendly. Open the browser on your smartphone and type www.krogerfeedback.com. The page will automatically resize to fit the screen. All question types—rating sliders, multiple‑choice buttons, and text boxes—are usable by tapping. Make sure your receipt’s numbers are legible; you may need to zoom in to read small digits. Mobile keyboards sometimes autocorrect numbers, so double‑check each entry before pressing “Next.” If the layout looks cramped, rotate the phone to mode for a wider view. The sweepstakes entry works the same on mobile, but be aware that push notifications may not appear if you close the browser early.
Do I need to enter the sweepstakes to submit my feedback?
No, participation in the sweepstakes is optional. After answering all survey questions, you will see a page asking for your name and contact details. If you prefer not to share personal , simply close the browser window at that point. Your survey responses are still recorded and will be used by Roundy’s to improve service. The company separates the feedback data from any sweepstakes entries, so refusing the draw does not affect the impact of your comments.
How long does the survey take to complete?
Most shoppers finish in five to ten minutes. The form contains around fifteen questions, including a few short text fields that may require a sentence or two. The time can vary if you read each question slowly or add detailed comments. To avoid rushing, set aside a quiet moment and keep your receipt handy. If you are interrupted, you can pause after each screen; the site remembers your progress as long as you stay on the same browser tab.
What if I lose my receipt?
Without a receipt you cannot enter the survey the required fields—store number, lane, and transaction ID—are printed only on the receipt. If you realized the receipt was lost after leaving the store, contact the Roundy’s location where you shopped. Provide the approximate time of purchase and the cashier’s name if you remember. Some stores can locate the transaction in their system and issue a duplicate receipt with a new survey code. This service may take a few business days, so call the store’s office early.
Where can I find the official privacy notice?
The privacy notice is posted on the survey’s landing page. Scroll to the bottom of www.krogerfeedback.com and click the link labelled “Privacy Policy.” The page outlines how Roundy’s collects, stores, and deletes the data you provide. explains the separate handling of sweepstakes . If you cannot find the link, look for a small text area that says “© 2025 Kroger Feedback.” The notice is usually located nearby.